UnitedHealth's AI Plan: Redemption Through Innovation
Company Deploys Thousands of Use Cases, Underscores Responsible AI to Rebuild Trust
UnitedHealth faces AI backlash after nH Predict's 90% error rate and a DOJ probe. With more than 1,000 AI applications from call routing to claims efficiency and a robust responsible AI policy, the company aims to balance innovation with trust in a high-stakes bid to reshape healthcare.
UnitedHealth faces AI backlash after nH Predict's 90% error rate and a DOJ probe. With more than 1,000 AI applications from call routing to claims efficiency and a robust responsible AI policy, the company aims to balance innovation with trust in a high-stakes bid to reshape healthcare.